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Aladdin Printing & Copying
Effective Date: June 26, 2026

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Terms of Service

Welcome to the Aladdin Printing & Copying website ("Website"). By accessing or using this Website, requesting a quote, submitting artwork, or purchasing any products or services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, please do not use our Website.
 

1. About Us

Aladdin Printing & Copying ("Aladdin Printing," "we," "our," or "us") provides commercial printing, graphic design, copying, finishing, mailing, and related print services.
 

2. Acceptance of Terms

By using this Website, you represent that:

  • You are at least 18 years old or have permission from a parent or legal guardian.

  • You have authority to enter into these Terms.

  • All information you provide is accurate.
     

3. Quotes and Pricing

All prices shown on our Website, estimates, or quotes are subject to change without notice unless otherwise agreed upon in writing.

Quotes generally remain valid for thirty (30) days unless stated otherwise.

Prices may change due to:

  • Paper market fluctuations

  • Material availability

  • Customer-requested revisions

  • Quantity changes

  • Shipping costs

  • Additional production requirements

Quotes are estimates only and do not constitute a binding contract until accepted by Aladdin Printing.
 

4. Orders

Orders are considered accepted only after:

  • Required artwork has been received,

  • Production specifications have been approved,

  • Payment arrangements have been completed (if required), and

  • Aladdin Printing confirms acceptance.

We reserve the right to refuse or cancel any order at our discretion.
 

5. Artwork Submission

Customers are responsible for ensuring submitted artwork is production-ready.

Unless otherwise agreed, customers are responsible for:

  • spelling

  • grammar

  • image quality

  • bleed

  • margins

  • sizing

  • color accuracy

  • embedded fonts

  • linked images

While we may identify obvious issues as a courtesy, final responsibility remains with the customer.
 

6. Proof Approval

Digital or printed proofs may be provided before production.

Approval of a proof constitutes acceptance of:

  • spelling

  • layout

  • colors

  • sizing

  • content

  • placement

  • production specifications

Once a proof is approved, Aladdin Printing is not responsible for errors appearing in the approved proof.

Customer-requested changes after proof approval may result in additional charges and production delays.
 

7. Color Accuracy

Due to differences between monitors, printers, paper stocks, inks, and production methods, exact color matching cannot be guaranteed.

Reasonable color variation between:

  • digital proofs

  • previous print jobs

  • online images

  • finished printed products

is considered acceptable within industry standards.
 

8. Customer Content

You retain ownership of the artwork, logos, photographs, and other materials you submit.

By submitting content, you represent that:

  • you own the content or have permission to use it;

  • it does not infringe upon copyrights, trademarks, patents, or other intellectual property rights;

  • it does not violate applicable law.

You grant Aladdin Printing a limited license to use submitted content solely for producing your requested products.
 

9. Copyright and Intellectual Property

Customers are solely responsible for ensuring they possess all necessary rights to reproduce submitted materials.

Aladdin Printing reserves the right to refuse reproduction of materials that appear to violate:

  • copyright laws

  • trademark laws

  • intellectual property rights

  • applicable regulations

Customers agree to indemnify and hold Aladdin Printing harmless from any claims arising from submitted materials.
 

10. Payment

Payment terms may vary depending on the order.

Unless otherwise agreed:

  • Payment may be required before production begins.

  • Business accounts may receive approved credit terms.

  • Outstanding balances may delay future orders.

Returned checks, chargebacks, or failed payments may incur additional fees permitted by law.
 

11. Production Times

Estimated production times are estimates only.

Production may be delayed due to:

  • customer revisions

  • proof approval delays

  • equipment maintenance

  • supply shortages

  • shipping carrier delays

  • severe weather

  • other events beyond our control

Aladdin Printing is not liable for consequential damages resulting from production delays.
 

12. Shipping and Delivery

Once an order leaves our facility, delivery times are controlled by the shipping carrier.

We are not responsible for delays caused by:

  • UPS

  • FedEx

  • USPS

  • freight carriers

  • weather

  • incorrect delivery information

Customers are responsible for providing accurate shipping addresses.
 

13. Pickup Orders

Customers should inspect orders upon pickup.

Claims regarding shortages or production issues should be reported promptly.

Orders left unclaimed for an extended period may be discarded after reasonable notice where permitted by law.
 

14. Returns and Reprints

Because most printed products are custom manufactured, all sales are generally final.

If an order contains a manufacturing defect or production error caused by Aladdin Printing, we may, at our discretion:

  • reprint the order;

  • repair the product; or

  • issue a partial or full refund.

Requests must be made within ten (10) days of receipt.

We are not responsible for errors resulting from:

  • customer-supplied artwork

  • approved proofs

  • customer instructions

  • customer-requested changes
     

15. Cancellations

Orders may be canceled before production begins.

Once production has started, customers may be responsible for:

  • design time

  • setup costs

  • materials ordered

  • labor already performed

  • partially completed work
     

16. Website Use

You agree not to:

  • interfere with Website operations;

  • attempt unauthorized access;

  • upload malicious software;

  • scrape Website content;

  • violate applicable laws while using the Website.
     

17. Intellectual Property

All Website content—including logos, graphics, photographs, text, branding, designs, and software—is owned by Aladdin Printing or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, or redistributed without written permission.
 

18. Limitation of Liability

To the fullest extent permitted by law, Aladdin Printing shall not be liable for:

  • indirect damages;

  • incidental damages;

  • consequential damages;

  • lost profits;

  • business interruption;

  • lost business opportunities.

Our maximum liability for any claim shall not exceed the amount paid for the specific order giving rise to the claim.
 

19. Disclaimer

This Website and its content are provided "as is" without warranties of any kind.

We make no guarantees regarding:

  • uninterrupted Website availability;

  • error-free operation;

  • compatibility with all devices;

  • accuracy of third-party information.
     

20. Indemnification

You agree to defend, indemnify, and hold harmless Aladdin Printing, its owners, employees, contractors, and affiliates from claims arising from:

  • submitted artwork;

  • copyright violations;

  • trademark infringement;

  • unlawful content;

  • misuse of the Website;

  • violation of these Terms.
     

21. Privacy

Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and safeguard your information.
 

22. Third-Party Links

Our Website may contain links to third-party websites.

We are not responsible for the content, policies, or practices of those websites.
 

23. Governing Law

These Terms are governed by the laws of the State of Tennessee, without regard to conflict of law principles.

Any legal action arising from these Terms shall be brought in the state or federal courts located in Hamilton County, Tennessee.
 

24. Changes to These Terms

We may update these Terms at any time.

Changes become effective immediately upon posting on this Website.

Continued use of the Website constitutes acceptance of the revised Terms.
 

25. Contact Us

Aladdin Printing & Copying
735 Broad Street, Suite 101
Chattanooga, TN 37402
United States

Phone: (423) 266-5555

Email: info@aladdinprintingonline.com
 

By using this Website or placing an order with Aladdin Printing & Copying, you acknowledge that you have read, understood, and agree to these Terms of Service.

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